How to Build Efficient Workflows that Clients Love

 

In this workshop we’ll cover:

  • Reasons why clients have bad experiences

  • Reasons why business owners get frustrated with clients

  • How to build a workflow that mitigates both

  • Workflow creation exercise

  • Prize to the first person who can submit the correct names to all 3 movies referenced in the GIFs at the form at the bottom of the page.

 

reasons why clients have bad experiences

  • Bad quality product/service

  • Overwhelmed

  • Expectations/deliverables not received

  • Lack of attention to detail

  • Not prepared

  • No guidance

 

reasons why business owners get frustrated with clients

  • Let’s discuss this!

 

how to build a workflow that mitigates both

  • Start with the end in mind

  • Anticipate objections/roadblocks

  • Prime and educate

  • Remind, remind, remind

  • ALWAYS DELIVER UP TO PAR

  • Follow Up